Making Your Meetings Work for You

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How can we help you make your meetings work for you? Everyone wants to have quick board meetings, but how can you achieve short meetings without giving up progress? The key is having brief, but effective, well-run meetings. This starts with strong leadership. Open discussion should take place at the beginning of your meeting. By doing this, owners are afforded the opportunity to speak for 3 minutes on agenda items only, and they can voice their opinion or ask questions prior to the agenda beginning. Once this open discussion is concluded, owners will be asked to refrain from talking throughout the remainder of the meeting. This will allow the President to address concerns in the beginning and then conduct association business without interruption for the remainder of the time. Board meetings are held primarily for the board to conduct association business. A board meeting is not a forum for owners to raise individual concerns. Day-to-day issues should be addressed during the week with the association manager or assistant manager. The audience is truly there to listen and observe.

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What’s New in Our Industry?

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We have introduced fresh new ideas into our protocols to help better serve our clients and protect their assets. This year we unveiled our exciting new Cyber Guard+ program. No other management company offers this safeguarding approach to protecting the association’s money on a daily basis. Cyber Crime affects millions of people on a daily basis and this great new program protects our clients from that very threat. The only way to protect our association’s money is to closely monitor it. Therefore, we instituted a procedure for reconciling our clients operating and reserve accounts every 24-hours, thereby allowing us to check for fraudulent activity. Insurance policies don’t offer this level of service and if they did, the cost would far exceed our pass-through costs for this great program. By providing Cyber Guard+ to our clients, we are not only helping our association board members meet their fiduciary obligations, but we are helping to protect our client’s money as well as the volume of their biggest assets, their home or investment property. Our clients can now have peace of mind knowing that their money is safe.

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